A calendar that fills itself — your booking and WhatsApp, run for you.
Bitrails is a managed growth platform for owner-run service businesses in Egypt and the Gulf. We run your online presence and a WhatsApp engine that brings customers in and keeps them coming back — starting with clinics.
The promise
A real digital presence and a WhatsApp engine that fills your calendar — managed for you, not software you have to run.
What you get
Two products: run the business, then grow it.
Core is the foundation every customer gets — the site, booking, payments, and the customer record that runs your day. The Business OS is the growth engine on top: presence, reviews, WhatsApp marketing, ads, and loyalty, in tiers as deep as you want.
Website
A fast, on-brand site that works as your storefront and books appointments.
Booking and calendar
Online booking your customers actually use, with deposits to cut no-shows.
Business management
One place to see the day — appointments, customers, and what is owed.
Customer record (CRM)
Every contact, visit, and consent kept in a database you own, not a rented tool.
Payments and deposits
Take deposits and payments through local rails, tracked against each booking.
Transactional WhatsApp
Confirmations, reminders, and review requests on the channel people read.
Automated, light touch
Starter
The presence and review basics, running quietly in the background.
- Google Business Profile presence
- Automated review requests
- Transactional WhatsApp
- Basic analytics
Active campaigns
Growth
Everything in Starter, plus a WhatsApp engine working to fill the calendar.
- Everything in Starter
- WhatsApp marketing campaigns
- Automation and customer journeys
- Loyalty and retention
- Click-to-WhatsApp ads
- Customer segments
Done for you
Managed
Everything in Growth, run end to end by a dedicated operator.
- Everything in Growth
- Full ad management
- Content and SEO
- A dedicated growth operator
- Advanced analytics and attribution
The difference
A WhatsApp engine we run for you.
WhatsApp is how Egypt and the Gulf actually buy. We build the growth engine around it and run it for you — most local agencies just resell a chatbot and hand your data back to a platform you do not control.
Where your customers read
On WhatsApp, messages get read far more than email — measured read rates run about 60 to 68 percent, versus around 21 percent for email.
Acquisition that grows with you
As you add ad budget, click-to-WhatsApp ads open a 72-hour window to talk to every new lead one to one. It rolls out as you grow — not a switch we flip on day one.
Closed-loop attribution
Server-side attribution ties each booking back to its source, so you see a real cost per customer in your dashboard — not guesswork.
Managed, and your data stays yours
We run the inbox, the campaigns, and the reminders. The customer list and the attribution history stay in a database you own.
Industries
Built for owner-run service businesses.
One platform, tuned to the work. Clinics first — restaurants and vet clinics on the same engine.
Honest status
Early, and honest about it.
We are onboarding our first clinic pilots in Cairo. No invented logos, no borrowed case studies — when pilots land, their measured results go here. What we set up is built to integrate with the standards that matter in the region.
Ready when you are
Tell us what you run.
Book a 15-minute call. We will tell you honestly whether the platform is a fit, and what a pilot looks like.